I finally turned it back to her and told her that the way she was delivering her information was abrasive and attacking. If it truly is an important matter, then by all means, be aggresive, but not at MY fault...I have been going there for six years, and this is the first anyone has said anything about my two month contact wearing problem...I think I need to go to therapyor some kind of support group for my obsurd habit...(???!!) I mean afterall "I am playing the lottery, and this is NOT one I want to win.." She admitted that she was harsh, but that she just didn't want to see my demise...whatever chick...just let me see the "real" doctor...
OR NOT...
I get in there, and he asks me the same question, as if he already knew what was going on, and then told me that he'd have to give me the "speech". I assured him that I had the speech, and that she was very thorough...lol...He went on to say that she has to be the bad cop for him, cause he's a big dude, and he would scare people off...I told him I was scared anyways...
After that he asked if I wanted to just keep my prescription...I was thinking HUH??? Arent YOU the doctor??? He said that based on the first exam I could read the letters on the wall fine, so why don't I just keep my prescription. Well, why don't I just pay a real doctor, who will actually DO the exam...WOW...I told him that I had been using a different prescription on my eye because I tore a lense, and that it was slightly stronger...he looked at my eyes for maybe five minutes, and then put me back in my old prescription...
Whatever...
So that is my FUN hour and a half long adventure at Americas Best....we will never go there again...cept to get my money back for the contacts I ordered...
7 comments :
I went there a few months ago, for new glasses.
The lady said, when I was ordering my lenses, "Wow, that's a really strong prescription! You must have coke bottle lenses!" Yep, I do. Now give me my $69 glasses.
I'm a chronic "stretcher" of the disposable lenses. Like, years. I toss them when I realize it has been forever and they are miserable to wear. Otherwise, I totally forget. (Like now, I have no idea how old these lenses are... really, not a clue.)
Life is short, I can see the point of taking good care of your eyes, but be nice to us please!
Oh Tamra--I don't blame you! That's MESSED up! I extend my contacts too and I don't even keep track how long I wear them. I can only imagine what the two of them would have done with that comment.
Just brush them off and enjoy a new doc. Do you do Costco or Sam's? I bet you'd probably get a better deal and a better doc there?
Oh geese.
(*@&#(*^%$)&)!@(&#$_!@($&)(&#%)*(&#)%(&@)%*&#)*%&@)#%*(&@#)*(%&)@(#*$_@#**(#%^&*#^(@#&$@*$_*#%()&#%)*&%)@#&*)$(*#)%&)#%&)@#%&)(@#*$@#$_(@&*#%&@#)%&)@#($*() I AM LIVID!!!!!!!!!!!!!!!!!!!!! THIS IS THE EXACT SAME THING THAT HAPPENED TO ME! WORD FOR FREAKING WORD. NO JOKE! SORRY FOR THE ALL CAPS BUT IT IS SOOOOOOOOOOOOOOOO FRUSTRATING!!! I LEFT A SCATHING REVIEW AT americas best.com BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO....
Same story. Being threatened to go blind, good cop, bad cop. WORD FOR WORD! But I had to go back 3 times cause they were running so far behind!
We should both file complaints at the BBB. Wanna! KILL ME!!!!!!!!!!!!!!!!!!!
I also am on the ranks of customers who will never return there, and I didn't even commit the crime of wearing my contacts too long, they just lack competence in general.
I can't help but thinking they are horrified that you are only ordering 1/2 the amount of contacts per year, because that means less money in their pockets. If they only knew that sometimes I put in contacts that are several years old. Ahahahah. And when I wore contacts daily, I would extend them to at least twice the life, if not 4x. I'm not blind. But I am crazy....
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